Allied Health Coordinator
Attune Hearing, a brand of Amplifon, is the largest independently accredited national hearing healthcare provider in Australia and we are renowned for working collaboratively with ENT Specialists, GPs and other healthcare professionals to provide a full range of diagnostic assessments for adults and children. By joining Attune Hearing, you will be part of the Amplifon Group global network, working alongside 19,000 colleagues to transform the way how hearing healthcare is perceived and experienced worldwide.
About the role:
The Allied Health Coordinator (AHC) has a critical role within the Medical Sales function for driving strong relationships and referrals from Primary Care General Practice through to our Audiology Clinics. The AHC role revolves around a defined Medical territory of General Practice where you will interact with Doctors, Practice Managers, Nurses providing education and training on our local Audiology clinic, OtoGP Hearing Screening Device, Ear Clinics, collaboration in events internal and external to drive referrals into our clinics supporting the well being of GP patients regarding their hearing.
Location: Melbourne
Key Responsibilities:
Medical Marketing – In Field Responsibilities
• Proactively maintains the database of clients in Sales Force
• Manages the communication with Primary Care Practices within the defined territory
• Call Cycles are predefined for you by the business, outlining the required weekly and daily customer visits. Expectation is to achieve the Call Cycles for the designated territory and actioning the customer plan
• Call Cycle pre-planning for customer interactions is essential
• Develop a pipeline of Doctor Education, Nurse Education, Ear Clinics, and OtoGP Hearing Screening Device
Territory
- State based territory role
Medical Marketing - Events
- Assist with internal and external events as required and defined by the Marketing Calendar
- Ownership of Events within the same state
- Liaise with internal stakeholders to ensure smooth execution of events
Communication
- Any external communication that may be required will ensure that templated emails are used
- Assist in initiating new and innovative ways to engage with customers using communication and templated emails
Travel
- Action travel requirements for as required and in line with Travel Policy.
Supply Chain
- Place any internal or external orders required using our internal portal and system
Other Duties
- Ensure that duties of the role are conducted in an efficient, competent, and diligent manner where assigned KPI’s are met with minimum disruption.
- Provide support to complete other tasks when requested by the business as a proactive and positive team member
About you
- A desire to succeed and win.
- Positive ‘can do’ attitude with high energy, drive, and enthusiasm.
- At least 2 years’ experience in a within the healthcare industry (desired).
- Diploma in Administration, Marketing or similar.
- Strong customer planning skills
- Intermediate proficiency using MS Office suite.
- Experience using Sales Force or other CRM systems.
- Excellent written and verbal communication.
- Good time management skills.
- Self-motivated and able to work with minimum supervision.
- Ability to manage and prioritise competing demands with a customer-focused and outcomes-centred approach.
- Ability to multi-task without compromising on quality.
What we offer in return
- Competitive salary
- Paid Birthday Leave
- Flexible work arrangement
- Yearly flu vaccinations
- Amplifon training, career, and learning development opportunities
- Employee Assistance Program
- Discounts on hearing aids for you and your family & friends!
- Discounted private health insurance and other benefits and products
- Opportunity to advance your career on a global scale!
This is an amazing opportunity to truly partner with leaders to help drive business improvement while ensuring we don’t lose focus from our key asset – our people! If you’re ready for your next challenge, then APPLY NOW – our vibrant and fun HR team can’t wait to meet you!
As an employer who embraces Equal Opportunity and promotes diversity, we encourage persons of all ages and backgrounds, including Indigenous Australians, to apply.
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