Principal/Senior Principal CSS Apps DBA

oracle - CAIRO, Egypt | 2025-01-07 16:40:31

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a CSS Apps DBA, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the CSS Apps DBA is sought by customers and Oracle employees to provide expert technical advice.Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. A Bachelors degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position. In addition, experience with Oracle*s core products, applications, and tools.As part of Oracle`s employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

Career Level - IC4



Principal/Senior Principal CSS Apps DBA peluang pekerjaan 2025, Principal/Senior Principal CSS Apps DBA Pekerjaan 2025, Principal/Senior Principal CSS Apps DBA pembukaan kerja 2025, Principal/Senior Principal CSS Apps DBA kekosongan jawatan 2025, Principal/Senior Principal CSS Apps DBA deskripsi pekerjaan 2025, Principal/Senior Principal CSS Apps DBA senarai pekerjaan 2025 Oracle peluang pekerjaan 2025, Oracle Pekerjaan 2025, Oracle pembukaan kerja 2025, Oracle kekosongan jawatan 2025, Oracle deskripsi pekerjaan 2025, Oracle senarai pekerjaan 2025 CAIRO, Egypt peluang pekerjaan 2025, CAIRO, Egypt Pekerjaan 2025, CAIRO, Egypt pembukaan kerja 2025, CAIRO, Egypt kekosongan jawatan 2025, CAIRO, Egypt deskripsi pekerjaan 2025, CAIRO, Egypt senarai pekerjaan 2025, Malaysia Perkhidmatan Pos Pekerjaan 2025, Malaysia Perkhidmatan Pos peluang pekerjaan 2025, Malaysia Perkhidmatan Pos pembukaan kerja 2025, Malaysia Perkhidmatan Pos kekosongan jawatan 2025, Malaysia Perkhidmatan Pos deskripsi pekerjaan 2025, Malaysia Perkhidmatan Pos senarai pekerjaan 2025

Untuk maklumat lanjut sila klik pautan di bawah

Countries

Job Type