Business Support Assistant
Proposed Interview Date: Week Commencing 9 September 2024
Closing Date: Sunday 1 September 2024
Contract Type: Permanent
Salary: FC3 £22,525.71 - £23,633.23
Working Pattern: Monday to Friday 8:48 am - 5.00 pm
Location: Methilhaven Home, Methil
Supporting Statement
As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked ‘upload resumé’. Your Supporting Statement must not be a CV. More information is available on our Career site at www.fife.gov.uk/jobs/supportingstatement.
Please consider and demonstrate the following when completing your Supporting Statement:
- Ways in which you have demonstrated that you can work effectively as part of a team.
(Consider the following: how you have built positive relationships built on trust and respect as a team member; how have you communicated with others; how have you used your initiative and organisational skills to meet targets and achieve goals.)
- Ways in which you have demonstrated a high level of confidentiality.
(Consider the following: how have you shared information in compliance with current legislation; what steps did you take to ensure procedures were followed, guaranteeing attention to detail.)
- Ways in which you have demonstrated good communication and effective interpersonal skills.
(Consider the following: how have you used your knowledge and skills to provide professional documents, information, data and reports; how have you worked towards achieving improvements; how have you demonstrated excellent customer service; how have you managed your time effectively to be able to meet deadlines.)
- Ways in which you have used your knowledge, problem solving skills and understanding of office process and systems.
(Consider the following: how have you used your knowledge of financial and IT systems to provide a quality service; what systems and processes have you used to produce information; how have you used your initiative to support process improvements.)
Job Details
- Providing front line business support to Unit Manager/Senior Social Care Workers in Older People’s Services, based in the reception of Methilhaven Home, Methil.
- The role involves face-to-face and telephone enquiries, maintaining computer systems and processes to support service delivery, data/word processing, preparing and distributing documentation, financial transactions, printing, scanning, copying and mail handling.
- FC3 £22,525.71 to £23,633.23, 36 hours per week, work pattern is Monday - Friday (8.48 am - 5.00 pm).
The Person
- National 4 with core skills modules, SVQ1, or 3 Standard Grades or equivalent.
- You must have experience working in an office environment with working knowledge of office services and procedures. You must be a confident user of IT applications, showing ability to use packages effectively.
- You have a genuine interest in the care and support of older people within care homes.
- Key skills required for this role include numeracy, attention to detail, time management, minute-taking, problem solving skills, organisational skills, communication skills, team working skills and a confidential approach to work.
Before confirming to your appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme.
Further Information
- Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile
- How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.
- Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services.
- Directorate Information - Council Department information
- Social Media - Search for more `Fife Council Jobs` on Facebook or follow us on Twitter @FCJobsOfficial.
For further information please contact: Suzanne Paterson - [email protected]
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