Bay Audiology Client Care Coordinator - Mount Maunganui
Here at Bay Audiology, our mission is to help people rediscover the joy of hearing. We offer a range of services, including hearing tests, hearing device fitting and maintenance, and ongoing support and care for our clients.
Our Client Care Coordinators provide the first interaction with clients on their hearing journey, so an exceptional client care experience is vital. You will be part of a close knit team along with audiologists and clinic staff.
We currently have a vacancy for a Customer Service Super Star, in the role of Client Care Coordinator; based in our Bayfair clinic but with the flexibility to support our clinics in the Mt Maunganui, Papamoa and Tauranga area as required. This is a full time role Mon-Fri (8.30-5.00pm).
Responsibilities for this role include;
- Providing gold standard client care
- Responding to client enquiries
- Appointment management
- Consumable sales and invoicing
- Conducting hearing screening checks
- Hearing device repairs and troubleshooting
(Hearing screening and hearing aid repair experience is not necessary and full training is provided in these areas)
Who we`re looking for:
We are seeking people with a passion for customer care and who thrive on making a difference in the lives of others. You`ll have great organisational and communication skills and feel at home in a sales/retail environment. You will enjoy working in a passionate team and be comfortable with technology.
Why choose us:
We`re at the forefront of innovative hearing care services, part of the global Amplifon Group, and we provide supportive leadership, and career pathway opportunities. Staff benefits include quarterly team and individual bonuses based on performance along with discounted Southern Cross health insurance.
Sound like you? We would love to hear from you!
Apply online today with your covering letter and CV and let us know why you would like to join our Bay Audiology team.
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