Manager, Applications Engineering

emerson - McKinney, TX, United States | 2024-08-14 20:09:53

Emerson is currently seeking an Applications Engineering manager in McKinney, TX.. In this critical role you will promote the sales of Pressure Management products and serve as a liaison between the sales channel and the Company.  Additionally, you will advise the technical support function provided for the Pressure Management product lines.

In this Role, Your Responsibilities Will Be:

Provides Support to Sales Channel by:

  • Providing technical assistance to the field salesperson concerning product applicability and installation practices
  • Coordinating and participating in customer sales presentations
  • Defining and coordinating special customer product modifications.
  • Taking an active role in evaluating special project proposals including quotation submittal and pricing
  • Providing an interface between the sales channel and the company
  • Developing and conducting product training for internal and external customers

Support and Develop Applications Engineering Team:

  • Continual review and improvement of internal processes and communications affecting speed and quality of application support
  • Train and develop application engineering personnel
  • Build and supervise performance metrics and delegate workload accordingly.

Promotion of Corporate Image by:

  • Participate in trade shows and exhibits
  • Develop good customer / factory relationships

Interdepartmental Activities: 

  • Act as an intermediary between sales and other internal departments
  • Assist in new product development
  • Develop application packages for specific industry requirements
  • Promote customer awareness among all employees
  • Analyze common product problems and coordinate solutions

WHO YOU ARE: 

You anticipate customer needs and provide services that are beyond customer expectations.  You pursue everything with energy, drive, and the need to finish. You think globally and excel at viewing issues on a worldwide basis. You convey clear performance expectations and follow up consistently.

For This Role, You Will Need:

  • BS in Engineering or BS with background in technical sales 
  • 5+ years progressive engineering or 5+ years of technical sales
  • Must possess strong written and verbal communication skills
  • Proficient in Microsoft Office and Access. 
  • Ability to handle critical customer relationships tactfully
  • Ability to travel within North America 25% of the year.

Preferred Qualifications that Set You Apart:

  • Marketing and/or sales experience 
  • Thorough product and application knowledge in addition to knowledge of company systems, procedures and personnel 
  • Bilingual – English & Spanish 
#LI-LS4
#LI-HYBRID
 
Our Offer To You:
 
We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs.  We provide, a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. 
 
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers. 
 
This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place.  Learn more about our  Culture & Values and about Diversity, Equity & Inclusion at Emerson. 
 
Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training
 


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