Customer Auth Senior Product Delivery Associate

jpmorgan-chase-%26-co. - Jersey City, NJ, United States | 2024-08-16 21:23:20

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

 
As a Senior Product Delivery Associate in the Customer Authentication Platform, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

 
Job responsibilities
  • Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
  • Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
  • Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
  • Create detailed requirements for use cases and flows
  •  Manage intake, dependency management, release management, customer communication, product operationalization, and product performance reporting, while highlighting opportunities to improve efficiencies
  • Work with the Risk Control teams to enable break remediation planning and Software Development Lifecycle controls
  • Create various status update materials for inclusion in presentations to stakeholders and customers
Required qualifications, capabilities, and skills
  • 3+ years of experience or equivalent expertise in product management or a relevant domain area
  • Demonstrated performance in either product management or relevant domain area
  • Experience executing operational management and change readiness activities
  • Experience in product deployment processes 
  • Write detailed requirements
  • Proven ability to question assumptions, identify opportunities within existing practices, and be results-driven
  • Experience with delivering solutions through agile methodologies and new technologies
  • Knowledge of product release, deployment processes, and product lifecycle management
  • Ability to manage multiple projects simultaneously
  • Understanding of distributed/cloud technologies
  • Ability to work well both collaboratively and independently in an ever-changing business environment
Preferred qualifications, capabilities, and skills
  • Developed knowledge of the product development life cycle
  • Proven ability to question assumptions, identify opportunities within existing practices, and be results-driven
  • Write detailed requirements
  • Understanding of distributed/cloud technologies
  • Ability to manage multiple projects simultaneously
  • Understanding of distributed/cloud technologies
  • Ability to work well both collaboratively and independently in an ever-changing business environment

 


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