jpmorgan-chase-%26-co. - Mumbai, Maharashtra, India | 2024-08-12 13:20:41

Asia Core Cash Operations is responsible for completing fund transfer requests/payments received from our clients both financial & non-financial institutions. As a Cash Operations TL, you will be directly responsible for the day-to-day operations, including transaction processing – payments and receivable; ecommerce payments. 

 

Job Responsibilities:

1. Responsible for processing electronic, manual transactions and reconciliations.
2. Monitor and ensure timely and accurate processing of transactions, in accordance with established policies and procedures.
3. Implement and maintain robust controls and procedures to mitigate operational risks, prevent errors.
4. Timely mail correspondence with internal and external clients.
5. Collaborate with cross-functional teams, including Tech, Relationship Manager, Treasury for efficiency and effectiveness in day to day operations
6. Follow escalations matrix for identified issues.
7. Assist in issue resolution and providing incident report in case of errors.
8. Identify training and development needs for team members to enhance their skills and capabilities.
9. Ability to cross train across multiple processes.
10. Perform product verification tests (PVTs) 
11. Responsible for driving assigned projects for process improvements

Required Qualifications, Skills and Capabilities:

1. Bachelor`s/ Post Graduate degree in finance, accounting, business, or related field.
2. Minimum of 5 years of experience in cash operations, payments processing, or financial services.
3. Strong knowledge of payment processes, payment systems, and regulatory requirements in the APAC region.
4. Working knowledge of various aspects of International Payment Processing Operations. Working/Expert Knowledge of SWIFT / ISO & international payment conventions & practices is a must.
5. Excellent analytical, problem-solving, and decision-making skills.
6. Effective communication and interpersonal skills, with the ability to collaborate with diverse stakeholders at all levels.
7. Demonstrated ability to drive process improvements, optimize operational efficiency, and ensure adherence to compliance standards. 

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