Workplace Solutions - Implementations Analyst
Job Responsibilities:
- Implement and manage a portfolio of Companies operating employee share plans within a team framework
- Interact with customers/clients on operational transactions related to their share plan program and execute the timely processing of operational transactions, including data management, reconciliation, processing, reporting and problem solving
- Organise, develop and maintain procedural and process documentation related to client companies’ program(s) to ensure accurate transaction processing and minimize risk while assisting with data analysis and data conversion projects
- Assist in identifying new system tools and enhancements to existing systems
- Implement projects to enhance business operation as well as act as a point of contact for Client Accounts during the implementation phase
- Create and maintain excellent relations with key business partners
- Identify innovative client solutions and support internal activity as well as assist with IT Support e.g. Single Sign On features / Reporting Module enhancements
Required qualifications, capabilities and skills
- Excellent communication skills
- Project management skills
- Stakeholder management skills
- Proven numeric, financial analysis, documentation and procedural skills required
- Excellent computer skills including Microsoft Excel and Word
- Demonstrate commercial acumen with an ability to be innovative & pro-active
- Ability to prioritise and adhere to tight deadlines
Preferred qualifications, capabilities and skills
- Third level degree in Business/Finance or equivalent experience preferred
- Experience in Share Plan or similar industry desirable but not required
J.P. Morgan Wealth Management Solutions comprises a workforce of more than 2500 professionals spanning across 50 cities globally. Within WM Solutions, diversity is not only a fundamental necessity, but a business imperative and we are committed to building an equitable workforce that represents the communities we serve. We understand the importance of inclusion, work-life balance, and our robust benefits (including comprehensive parental leave offerings, inclusive family building programs, and discounted childcare) reflect the wide-ranging needs of our increasingly diverse workforce. WM Solutions also fosters a culture of active engagement in our Business Resource Groups (BRGs), which serve as supportive networks for employees to share, develop and create community together.
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