Customer Solutions Analyst - Transport
About the role
An exciting opportunity for a Customer Solutions Analyst to join our growing team!
This role will be responsible for developing transport offerings for future DP World Transport Customers and supporting our current Customers on developing efficiencies in their transport requirements. This role will also provide the business with an overview of the commercial performance of all current DP World Customers.
Key Accountabilities
- Develop the required end to end transport modelling to support Customer requirements.
- Responsible for Customer quotations along with any preparation for tender submissions
- Key contact for all internal and external requests for DPW transport opportunities
- Review commercial performance of all customers, provide analysis on performance to contract
- Work with DPW Key Account Managers in the onboarding phase to ensure smooth transition from proposal to day one of operation.
- Develop and lead continuous improvement strategies to drive improvement in our customer supply chains
- Develop Customer presentations to support any growth, acquisition or retention opportunity where required
Qualifications, Skills and Experience
The successful candidate will possess the following:
- 3 – 5 years’ experience in a similar role
- Commercial and/or financial qualifications desired
- Demonstrated experience in report preparation and written correspondence
- Ability to interpret operational information
- Professional, positive and proactive attitude
- Strong written communication skills
- Excellent attention to detail
- Intermediate to advanced skills in Microsoft Excel, Word and PowerPoint
- Ability to meet deadlines and work under pressure
As we provide an essential service to the Australian economy, we require candidates to be able to demonstrate that they are vaccinated against COVID19.
Supporting equality
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 17 locations.
We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What`s more, we`re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
WE MAKE TRADE FLOW
TO CHANGE WHAT`S POSSIBLE FOR EVERYONE.
Application details
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