Product Portfolio Operations

jpmorgan-chase-%26-co. - Wilmington, DE, United States | 2024-07-31 19:33:00

Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.
 
As a Product Portfolio Operations Manager in Consumer Bank Business and Product Transformation, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line.

Job responsibilities
  • Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
  • Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
  • Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
  • Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
  • Establish a partner communication framework to create awareness and alignment between Digital and Consumer Bank strategic objectives and initiatives.
  • Partners closely with CB and Digital Product Owners, Technology Leads, Design Leads and Data Owners to manage product portfolio priorities, capacity, dependencies, risks, and performance metrics.
  • Implements agile product development best practices aligned with Consumer Bank Agility Office standards; facilitate adoption of best practices with product teams.
  • Aligns product portfolio priorities to strategic business objectives and desired P&L outcomes.
  • Ensures product development tools and resources are being used effectively (e.g., Jira).
  • Prepares senior management updates including Portfolio Reviews (PR), bi-weekly Product Updates and Executive Management Reports (EMR).
  • Supports special projects and executive requests and synthesize complex information in a strategic and compelling way so that the material is effectively communicated to relevant stakeholders.

Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in program management or performance optimization
  • Proven ability to manage and implement operational effectiveness initiatives
  • Proven ability to operate within the product development life cycle and agile methodologies 
  • Proficient in agile product development methodology.
  • Proven experience delivering timely, high-quality communications, presentations, and reporting for various stakeholder groups. 
  • Attention to detail is a must with continuous focus on design excellence.
  • Demonstrated ability in dealing with different stakeholder groups and driving the agenda.
  • Excellent relationship-building skills, with ability to establish trust and credibility.
  • Advanced level experience in all Microsoft Office tools (Excel, PowerPoint, Teams), Confluence and Jira.
  • Must be self-motivated, tenacious, and able to work with high degree of independence.


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