Service Engineer
In this Role, Your Responsibilities Will Be:
- Provide site service to installed-based customers.
- Provide emergency service to customers.
- Provide technical support standards and best practices to customers.
- Disseminate safety notices and important KBA to local service organizations.
- Provide a training for maintenance and operating support to local Reps/Subs.
- Manage product recall/replacement.
- Report progress and technical problems to Service Manager
- Co-work closely with all BU team members
- Proactively identify potential quality and efficiency improvements within assigned work.
- Cultivate safety culture.
Who You Are:
You have a supervision role when assigned to specific task forces. You direct and manage assigned after-sales services to customers, including diagnosis, upgrades, scale-up, start-up and commissioning, installation, maintenance, repairing, training, and Plant MRO/parts. You need to take a leading role working under close supervision.
- You hold yourself and others accountable to meet commitments.
- You build partnerships and work collaboratively with others to meet shared objectives.
- You develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- You build strong customer relationships and deliver customer-centric solutions.
- You adapt your approach and demeanor in real time to match the shifting demands of different situations.
For This Role, You Will Need:
- Degree in Engineering or other related fields
- Over 0-5 years of service experience in technical/industrial environment
- Excellent collaboration skills with a wide variety of people
- Good communication skills in both Korean and English
- Good interpersonal skills
- Ability to handle urgent and sensitive situations, and work under pressure
- Traveling is part of the job as required.
Our Commitment to Diversity, Equity & Inclusion
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.
This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected].
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
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